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Questions to Ask Your Water Damage Company

November 27, 2024

When faced with water damage, hiring the right professional company is crucial to ensure proper cleanup and restoration. Given the complexity and urgency of water damage scenarios, it's important to ask water damage companies the right questions before committing to their services. Doing so can ensure that you're hiring a competent company that will handle the situation efficiently and effectively.



What Experience Do You Have?


One of the first questions you should ask is about the company's experience and certifications. Experience matters, especially in an industry where quick and correct action can prevent further damage. Confirm that the company is certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) or other relevant bodies. This certification ensures that they follow industry standards and guidelines. It's crucial to confirm the company is certified in water and fire restoration.



What's Your Response Time and Availability?


Additionally, inquire about the water damage company's response time and availability. In emergency situations, prompt response is critical in preventing further damage and reducing costs. Since water damage can happen at any moment, it's important to know if the company provides 24/7 services, ensuring that help is available when you most need it. According to RubyHome, 99% of U.S. counties have experienced a flood event since 1996, highlighting the unpredictability and widespread nature of water damage-related incidents.



What Equipment and Techniques Do You Use?


Another important question is about the equipment and techniques used by the company. Ask them about the technology and methods they utilize to remediate water damage. A good company will use the latest equipment to ensure thorough drying and restoration. Understanding their process will also give you confidence in their ability to handle your situation professionally and effectively.


Asking the right questions when selecting a
water damage company can significantly impact the quality of work you receive. By ensuring the company has the right certifications, offers timely response, and utilizes modern equipment, you can rest assured that your home or business will be returned to its pre-damage state effectively and efficiently. Don't wait until disaster strikes; arm yourself with the right questions and secure the help you may need in the future. We're here for all your water damage needs, so call Simple Fix Home Repair and Renovations today.

Questions to Ask Your Water Damage Company
water damage
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